Discover your story of beauty
with a loyalty program of
Lancôme Beauty Institute

What Lancôme Yours LoYaLtY program can offer You?

Lancôme Yours is a program of customer care that Lancôme Beauty Institute offers for its loyal customers. Providing them superior beauty service including skin care program, which is personally customized and offering make-up lessons with Lancôme national make-up artist.

We organize exclusive events for our loyal customers with special offers as well.

Lancôme Yours program also offers you several other benefits such as valuable gifts, invitations to VIP events, and advantaged shopping.

The favorite part of Lancôme Yours Loyalty program is Discount Bonus opportunity.

How to become a member of Lancôme Yours?

Purchase any product, or service of Lancôme in the Lancôme Beauty Institute and sign up for Lancôme Yours program. After your first purchase you will receive a Lancôme Yours card to follow your personal program.

Benefits of Lancôme Yours program

As a member of the loyalty program you will regularly receive information about novelties, special offers and events at Lancôme Beauty Institute through mail, e-mail or SMS.

Get discount bonus in the value of 250 CZK even up to 2 000 CZK for your purchases, which you can use during your next purchase.

VIP customer of Lancôme Beauty Institute

With Lancôme Yours Loyalty program you can become our VIP customer.

For the 500 most loyal customers of Lancôme Beauty Institute we offer even more: invitations to VIP events connected with make-up, skincare and fragrances, free consultations, special presentation of novelties, valuable gifts. Status of VIP customer depends on amount of total purchase in last 12 months.

How to get a Discount Bonus

For every purchase of Lancôme products and services of Lancôme Beauty Institute you earn points equal to the sales price of the purchased goods or services (1 point = 1 CZK). These points are transferred on your customer card and once you reach aset amount of points, automatically you will be entitled for a discount voucher as a credit to your account corresponding to the value of your purchases.

Earned Points Discount Bonus
7 000 and above250 CZK
15 000 and above1 000 CZK
20 000 and above2 000 CZK

When it reaches 7 000 and 15 000 points you have two options: you can use discount bonus corresponding amount or continue to collect points in order to achieve a score limit for obtaining a maximal (2000 CZK) value of the discount. When you receive the discount bonus your used points are deducted from the account.

Points expire every time at the end of the year. The reset of the account is done on December 31st, the proces of collecting is starting again on January 1st.

Discount bonus cannot be combined with any other promotional offers in the Lancôme Beauty Institute. Bonus can only be used for purchasing products but not treatments or services. Discount bonuses are not redeemable for cash.

Discount bonus can be liable to cancellation charges in case the client does not cancel reservation of treatment in Lancôme Institute in advance. Cancellations are free of charge up till one day ahead, 1pm. For later cancellations, or if you do not contact us, 1500 loyalty points will be deducted from loyalty account of client.

You can be informed about your loyalty points whenever you tell us number of your Lancôme Yours card.